On Tuesday, May 12, Saks Fifth Avenue will continue its phased approach to reopening stores with its location in Birmingham. The store will reopen with enhanced health and safety protocols and modified services to ensure the safest and most comfortable shopping experience for our customers.
“The health and well-being of our associates and customers remain our top priority and the driving force behind our strategy for reopening. Saks has the opportunity to set the standard for offering a safe, easy and personalized shopping experience once stores reopen,” said Marc Metrick, President, Saks Fifth Avenue. “We will continue to evaluate store openings based on our own analyses, which take into account the expertise of local government and health officials, economics, and community sentiment. We truly look forward to welcoming customers back to Saks Fifth Avenue.”
To ensure a safe and comfortable in-store shopping experience, Saks has implemented a number of measures upon reopening, including adding enhanced cleaning protocols, regularly sanitizing high-touch areas, such as fitting rooms and point-of-sale areas, and implementing social distancing measures. Associates will also be required to wear face coverings and undergo health screenings. Stores will continue to serve our customers digitally with virtual shopping appointments available to book through saks.com.
Stores will operate with reduced hours Monday through Saturday, 11 a.m. to 7 p.m and Sunday, from noon to 6 p.m. Moreover, Saks Fifth Avenue is offering curbside pickup and returns at most locations for those who prefer a contactless shopping experience, and an adjusted return policy whereby any purchase made after February 15, 2020, can be returned to Saks Fifth Avenue stores within 30 days of reopening.
Details about specific store reopenings and adjusted hours can be found through the store locator on saks.com.
ABOUT SAKS FIFTH AVENUE (@saks) As a leading shopping destination for the all-channel luxury experience, Saks Fifth Avenue is renowned for its coveted edit of American and international designer collections as well as its storied history of creating breakthrough, experiential environments. Its exemplary client service has made Saks a global authority in the category, a focus since the brand’s inception in 1924. As part of the HBC brand portfolio, Saks operates in 43 cities across the globe, its online experience―saks.com, and its mobile experience―Saks App.